Domestic HelpDesk & IT Support Services
A growing trend in recent years has been to outsource either the helpdesk function individually, or the whole IT operation inclusive of the help desk. Full-time technical help desk support is a serious commitment to any organization. It takes valuable time and good resources to cover all of your employee and customer needs. When your employees need help with their computer hardware, software or clients call for help with your products who do they call? SimplyDigi can help whenever your employees or customers need reliable assistance for computer issues or using your products.
Many U.S. based companies are looking to save money by eliminating their in-house help desk positions. Many business today are looking to utilize the services of a companies outside the United States. Unfortunately this can quickly result in customer dissatisfaction, as clients become frustrated trying to understand support personal with heavy foreign accents, poor pronunciation and knowledge of the English language. SimplyDigi can provide a better option; our technicians are ready every day to take care of your employee and customer needs.
Our help desks are staffed by professional support personnel, and equipped with the latest technological means for providing constant technical support at the highest level. As an added bonus, working with SimplyDigi can help your company avoid the negative appearance that your company is outsourcing jobs to foreign markets. Don't wait until you are overwhelmed with technical support and help desk issues to decide it's time to outsource - contact us today. A SimplyDigi representative can put together a plan custom made for your organization.
Our technicians are ready every day to take care of your employee and customer needs. Our help desk staff are professional, hard working American support personnel, and equipped with advanced technological means for providing constant technical support at the highest level. We use the power of the Internet to give us the ability to support your employees, and customers and we offer services on various levels. Your employees and customers will always get the best level of support they need by calling the included toll-free 800 number.
Whether you are looking to outsource the helpdesk for your SimplyDigi eLearning platform, to provide additional help to your current IT team, or if you are a SMB company that needs an entire IT outsourcing solution, SimplyDigi can help put your infrastructure on track and keep your customers, employees or student body in touch and their digital communications platforms up and running.
We provide your employees or customers with a single point of contact. We offer and provide help for the entire range of services that are required for the operation of your organizational computer systems or products. Within the framework of these support services, SimplyDigi provides online services that enable our clients to enjoy access to professional real-time support using real world advanced technology.